Privacy Policy


AIR EUROPA LÍNEAS AÉREAS S.A (hereinafter, AIR EUROPA), with its registered address at Carretera Arenal-Llucmajor, KM 21.5 CP: 07620, Llucmajor - Balearic Islands, requests certain personal data from Users through its website "www.aireuropa.com" or any other sales channel used by the user (Retail agency, wholesaler, etc.) as a result of contractual relationships, queries, transactions, requests for contracts/invoices and contracting of products and services provided by the company. Thus, it is important that Users understand that, when registering for certain products/services offered through the Web, they will be asked to provide personal data. In these cases, and wherever Users are expressly informed that providing data is essential, if Users fail to provide the data requested, they will not be able to access or use the related services and content. The data supplied by Users will be added to a personal information database, owned by AIR EUROPA and duly registered with the AEPD (Spanish data protection agency), which will be used for the following purposes:

  • To properly manage the services requested by Users.
  • To create User profiles for commercial purposes, in order to provide products or services related to the Company's purpose.
  • To extract statistics and conduct User surveys.

Users authorise AIR EUROPA to include their current personal information, or information entered in the future, in the respective files, and to use them and treat them, whether in an automated manner or otherwise, for managing and recording transactions entered into between the parties.

Similarly, Users are informed that AIR EUROPA will file the tickets issued as air transport services contracts.
You are informed that in accordance with the legislation of some countries the personal data included in the PNR (booking) may be passed on to the customs department or any relevant authority that makes a formal request for such information, if the departure, destination, stopover or over flight is produced in one of these countries.

Personal data obtained from registered Users is stored in a database, whether automated or otherwise, for which AIR EUROPA is responsible and which contains the necessary technical, organisational and security measures to guarantee the confidentiality and integrity of the information in accordance with Organic Act 15/1999 of 13 December on the Protection of Personal Data, and Royal Decree 1720/2007 of 21 December, which approves the Regulation for implementation of Organic Act 15/1999 on the Protection of Personal Data, and other relevant legislation.

Each time Users enter personal data in any section of the Web, they will be informed, in accordance with the provisions of article five of the Organic Data Protection Act, of the legal conditions concerning the processing of such data. Users must previously read and accept these legal conditions.

By accepting the legal conditions established at any time, Users fully agree to the processing of their personal data in order to manage the request made as well as to send, by any channel, including electronic or similar means, advertising or marketing information about products, services and/or events related to the fields of information technology and security.

Moreover, pursuant to the provisions of Article 22 of Act 34/2002, of July 11, on the information society and electronic commerce services (LSSICE), AIR EUROPA informs Users of the Company's intention to send them commercial communications by e-mail or any other means of electronic communication. If you would like your data to be processed for the purpose described herein, please check the box provided.

The Client also authorises AIR EUROPA to transfer or interconnect these data with third parties that are part of the Globalia Corporación Empresarial SA Group of Companies in the following sectors: retail travel agencies, tour operators, hotel services, call centres, airlines, airport management, vehicle rentals, telecommunications, special employment centres, event management, and passenger transportation, listed at any time on the www.globalia.com Internet address, so they can be used by them for advertising campaigns, marketing, market research, offers of goods and services and for providing other similar or complementary services all relating to the objects of the Globalia Group Companies during or after the term of the Contract.

The privacy policies of each of the companies belonging to the Globalia Corporación Empresarial SA Group of Companies are included in the Legal Notices on their respective websites. If you would like your data to be processed for the purpose described herein, please check the box provided.

The consent here provided by the Owner for data communication is revocable at any time, without retroactive effect.

AIR EUROPA will use cookies when Users visit the www.aireuropa.com website. Cookies are associated solely with anonymous Users and their computers, and do not provide references that make it possible to deduce Users' names or surnames. Cookies enable AIR EUROPA to recognise registered Users once they have registered for the first time, without them needing to re-register on each visit in order to access the areas and services reserved exclusively for them.

Please check the Cookies Policy appearing on our website.

Users guarantee that the personal data provided to AIR EUROPA is true and Users are responsible for informing AIR EUROPA of any changes in their data. AIR EUROPA provides Users with technical resources so that they can access this notice on the Privacy Policy or any other relevant information and give their consent in advance for AIR EUROPA to proceed to the treatment, whether automated or otherwise, of their Personal data, as provided herein.

Any user may, at any time, exercise his or her right to access, rectify, cancel or contest the personal data supplied to AIR EUROPA by writing to the Globalia Corporation Organic Data Protection Act department (LOPD), Polígono Son Noguera. Carretera Arenal-Llucmajor, KM 21.5 C.P.: 07620, Llucmajor, Balearic Islands. This communication can also be sent via email to the following address: atencion.lopd@globalia.com.